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Comme Moi | Terms


General

Comme Moi Ltd, is registered company in the United Kingdom, owns and operates www.commemoi.co.uk. This document governs your relationship with www.commemoi.co.uk.

 

By using www.commemoi.co.uk, you are agreeing to all of the terms of service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the terms of service.

 

Your acceptance of the Terms and Conditions is given when you make a purchase from the www.commemoi.co.uk. It is important to read these Terms and Conditions carefully before buying goods from our website. By using the Comme Moi web services you are agreeing to all of the Terms and conditions stated, which may be updated from time to time. It is important you read the terms to take notice of any changes made. We will endeavor to make sure that all information on our website is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible.

Access to www.commemoi.co.uk is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website for testing or development.

If you have any questions about the Terms or website, please email us at: info@commemoi.co.uk

 

Privacy

This privacy policy is for www.commemoi.co.uk and served by Comme Moi Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

We request your personal details in order to ensure a successful transaction, and also to ensure that we can best cater our offering of products, deals and general services. These details include your name, home address, email address, contact number and some information that may be specific to the needs of offers and competitions, such as your age or clothing size. In addition to these, when you complete a purchase, we will also ask for payment details. We may sometimes ask for additional information relating to our website itself to help us improve our services. 

We comply with the standards, procedures and requiements outlined in the data protection act 1998 to ensure that personal information is kept secure and processed fairly and lawfully.

We may occasionally contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, internal market research, promotions management, and for occasional checks in line with fraud prevention. We will not pass you information to any other companies or third parties for marketing purposes unless you have agreed for s to do so prior.

By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

 

Shipping

UK - Royal Mail Tracked 48 hours (1-2 days)   Free
Europe - Royal Mail International Tracked (3-5 days)   £10.00
Worldwide - Royal Mail International Tracked (5-9 days)    £15.00

 

Standard Domestic Delivery, we aim to dispatch within two working days of ordering. The delivery usually arrives within 2 working days of dispatch.

 

Deliveries to Europe, we aim to dispatch within two working days of ordering. The delivery usually arrive within 5 working days of dispatch.


Deliveries to Africa, America, Asia and the Middle East, we aim to dispatch within two working days of ordering. The delivery usually arrive within 9 working days of dispatch.

 

Returns & Exchanges

Returns & Exchanges will be given up to 7 days from when the product was received. Please make sure that you have carefully reviewed your order before finalizing your purchase. If a discount was applied to the original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. This returns policy does not affect your statutory rights. For more help please contact: info@commemoi.co.uk.

The item is your responsibility until it reaches us. To safeguard the return, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item is your responsibility. The parcel can take up to 7 working days to be returned to our warehouse, unless sent via special delivery.

 

If the item you received is not what you originally ordered, please contact us at info@commemoi.co.uk quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

Sale items cannot be returned or refunded.